Shopfloor Management (SFM)

The term SFM represents an improved type of management on its way to a learning organisation and can be applied to all areas of operation. SFM provides added value by offering methods which aims to improve the interaction of management and staff members. Employees are being supported adequately during problem solving and improvement processes.

A functioning SFM

  • Secures sustainable implementation of lean processes
  • Leads to prompt and structured problem solving
  • Enables efficient planning and control mechanisms
  • Is based on a visualization concept and illustrates
    • Improvement ideas and results as it makes
    • Initial/future states transparent
  • Represents foundation for coordinated communication
  • Leads tos elf discipline amongst team members and frank handling of problems
  • Actively includes employees and uses their potential

Content/Structure

  • Determining objectives of SFM
  • Design and implementation of SFM
  • Management qualification. A continuous exchange of open questions by management and responses of employees, which make apparent problem solving abilities, characterize the conversation on location; exactly where the problem appeared. This dialogue challenges managers in which she / he may never operate as a „micromanager“ and must rather use his judgement to enable his employee to identify the problem
  • Establishment of a coordinated communication. Which frequency of meetings between management and employees appears useful to exchange news regarding current problems
  • Definition of operating figures (e.g. SQCDP). Meaningfulness and informative value operating figures, as well as the employees‘ ability to affect the operating figures should be given
  • Visualisation concept and establishment of information centers; securing easy handling and updating of operating figures as well as identification of most urgent need for action at a glance

What do you get on top of this?